Phone: (09) 528 1668 |

We are members of the Collision Repair Association

collision-repair-logoAll Members must meet strict criteria for membership, and all repairs are covered by a Guarantee of Workmanship. We are a “Registered Structural Repair Centre”.

Vehicle Accident Guide

If you’ve had a vehicle accident the following guide will help you manage the situation as best as possible.

If your vehicle is in the way of other traffic, put your hazard lights on and safely move your car to the nearest curb or verge.

Check everyone in the vehicle/s are OK, if there are injuries dial 111 for an ambulance. Any injuries must be reported to the police within 24 hours. Also if there is a dispute, report it to the police immediately by dialling 111.

If there are any witnesses ask for their name and phone number and detail on the accident.

Assess the damage to your vehicle, is it safe to drive or should you call for assistance i.e. a tow truck?

If possible use a camera or mobile phone to photograph the damage or sketch a picture of what happened, and note any other relevant information.

You have the right to choose your repairer. You don’t have to accept any repairer the tow truck company or your insurance company suggests; it will not affect your claim. Always look for a CRA approved repairer as this assures you that the repairer is reputable, competent and reliable.